#Audit
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How to measure AI ROI: a real baseline, events you log per task, outcome metrics rather than output counts, and a fair before and after when volume moves.
Eight questions for an AI vendor, with what a good answer sounds like, what an evasive answer sounds like, and the follow-up that ends the dodge.
An AI readiness checklist for companies about to buy agents. Twelve questions. No score that pretends to be an audit.
AI governance, here, means a person approves before an agent publishes, sends, or writes to a customer record. This is not a legal opinion.