1. Services
Agentik {OS} provides AI-powered development, marketing, design, and business operations services as described on our website. The specific scope, deliverables, and timeline for each engagement are defined in a separate project agreement or statement of work.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to active clients.
2. Client Obligations
By engaging our services, you agree to:
- Provide accurate and complete information necessary for the project.
- Respond to requests for feedback, approvals, and access within reasonable timeframes.
- Ensure you have the rights to all content and materials you provide to us.
- Use our deliverables in compliance with applicable laws and regulations.
3. Payment Terms
- Payment terms, amounts, and schedules are defined in each project agreement.
- Unless otherwise agreed, a deposit is required before work begins.
- Invoices are due within 14 days of issuance unless stated otherwise.
- Late payments may result in suspension of services and may incur additional fees.
- All prices are in EUR unless otherwise specified.
4. Intellectual Property
Upon full payment, all deliverables (code, designs, content, documentation) are transferred to you with full ownership rights, unless the project agreement specifies otherwise.
We retain the right to:
- Use general knowledge, techniques, and methodologies developed during the engagement.
- Reference the project in our portfolio and case studies (unless you request confidentiality in writing).
- Reuse open-source components and libraries that were not custom-built for your project.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement. We will not share your business data, credentials, or proprietary information with third parties without your explicit consent.
6. Limitation of Liability
To the maximum extent permitted by law:
- Agentik {OS} is not liable for indirect, incidental, consequential, or punitive damages arising from the use of our services or deliverables.
- Our total liability for any claim is limited to the amount paid by you for the specific service giving rise to the claim.
- We are not responsible for losses resulting from third-party services, hosting providers, or factors outside our control.
7. Warranties
We warrant that our services will be performed with reasonable skill and care. Deliverables include a post-delivery support period as specified in the project agreement (typically 30-60 days).
Beyond the stated support period, services and deliverables are provided "as is" without additional warranties, express or implied.
8. Termination
- Either party may terminate an engagement with 14 days written notice.
- Upon termination, you will be invoiced for work completed up to the termination date.
- All completed deliverables will be transferred to you upon payment.
- We may terminate immediately if payment is more than 30 days overdue.
9. Governing Law
These terms are governed by the laws of France. Any disputes shall be resolved through good-faith negotiation first, and if necessary, through the competent courts of France.